NEW! Create your return online!
Please allow 3 to 7 business days for your return to be processed. No returns on soaps, special orders and selected items (as described in the listings). Store credit will be in the form of an electronic gift card. Prepaid shipping return labels are only available for US orders. Any returned tablecloth with an umbrella hole will incur a 25% restocking fee. We do not accept returns for soaps. We also do not accept returns for any product that has been washed or altered in any way.
Please pack the products with care and include the original product packaging if applicable. Products must be in new and clean condition to be accepted for return.
If you want to exchange an item, you can place a new order for the new item and return the original item for a refund. You can also return the item and request store credit. After we issue the store credit, you can use the credit to purchase a replacement product.
Please go to the following page to start a return: https://www.idreamoffrance.com/a/returns
Afterward you will receive an email with instructions and a return label if you requested one.
Please call us, email us, or chat with us if you have any questions.